The Robert Donato Approach to Enhancing Customer Service and Cultivating Relationships

Business & Finance, Marketing & Sales, Customer Service, Sales & Selling, Management & Leadership, Management
Cover of the book The Robert Donato Approach to Enhancing Customer Service and Cultivating Relationships by Robert Donato, Robert Donato
View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart
Author: Robert Donato ISBN: 9781301504459
Publisher: Robert Donato Publication: August 5, 2013
Imprint: Smashwords Edition Language: English
Author: Robert Donato
ISBN: 9781301504459
Publisher: Robert Donato
Publication: August 5, 2013
Imprint: Smashwords Edition
Language: English

This course provides a comprehensive understanding of the Art of enhanced customer service and relationship building; what it affects, and the benefits of becoming a master relationship manager. Robert cites a number of studies that confirm the positive benefits of delivering a quality experience to clients. The course focuses on what Robert calls “the Big -8” strategies for winning over clients. Robert's strategies are bolstered by ties to quotes of public figures and professionals, educators, authors, as well as terms coined by fortune 500 companies. Because the goal of the course is to explain to readers the value of cultivating relationships, it is especially beneficial for anyone who has direct customer contact or who frequently works with clients.

View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart

This course provides a comprehensive understanding of the Art of enhanced customer service and relationship building; what it affects, and the benefits of becoming a master relationship manager. Robert cites a number of studies that confirm the positive benefits of delivering a quality experience to clients. The course focuses on what Robert calls “the Big -8” strategies for winning over clients. Robert's strategies are bolstered by ties to quotes of public figures and professionals, educators, authors, as well as terms coined by fortune 500 companies. Because the goal of the course is to explain to readers the value of cultivating relationships, it is especially beneficial for anyone who has direct customer contact or who frequently works with clients.

More books from Management

Cover of the book No Limits by Robert Donato
Cover of the book Kids and Money Guide to Shrinking Your Family's Carbon Footprint by Robert Donato
Cover of the book Managing Technology Entrepreneurship and Innovation by Robert Donato
Cover of the book The Wealth Creation Revelation by Robert Donato
Cover of the book Corporate Social Responsibility in the Post-Financial Crisis Era by Robert Donato
Cover of the book How to Be Awesome: How to Live Life to the Fullest and Be Successful in Everything You Do by Robert Donato
Cover of the book Can Pay Be Strategic? by Robert Donato
Cover of the book Responding to Significant Software Events by Robert Donato
Cover of the book L'innovation technologique, organisationnelle et sociale by Robert Donato
Cover of the book Supply Chain Management in der Computerindustrie by Robert Donato
Cover of the book Personalentwicklung by Robert Donato
Cover of the book Marketing Wireless Products by Robert Donato
Cover of the book The Definitive Guide to MongoDB by Robert Donato
Cover of the book Freedom From Fear by Robert Donato
Cover of the book Expert Office 365 by Robert Donato
We use our own "cookies" and third party cookies to improve services and to see statistical information. By using this website, you agree to our Privacy Policy