Holistic Business Process Management

Theory and Practice

Holistic Business Process Management focuses on building business process management (BPM) as a model to address the importance of BPM views, analyze the effectiveness of the approach, and study the research trends in BPM. The book includes case studies of Japanese and Korean companies and BPM models suitable for small and medium-sized enterprises (SMEs) anywhere in the world.

Contents:

• Japan Society of Organization and Accounting (JSOA)

• Editorial Board

• About the Editors

• List of Contributors

• Preface

• Theory and Methodology of BPM:

  • The Conceptual Framework of Business Process Management (Gunyung Lee)
  • Process Oriented Activity-Based Costing for Business Process Management (Yoshiyuki Nagasaka and Gunyung Lee)
  • An Application of the Most Effective KPI in Business Management — Development and Application of KPI Pool (Kenji Hirayama and Yoshiyuki Nagasaka)
  • Toyota Production System for Business Process Management (Noriyuki Imai)

• Case Studies of BPM in Japanese and Korean Companies:

  • Quality-Focused Cost Management by Projects: A Lesson from a Japanese Design and Construction Firm (Masanobu Kosuga)
  • Corporate Strategy and Business Process Innovation in a Japanese Company: A Case of Panasonic Corporation (Aiko Kageyama and Masanobu Kosuga)
  • BPM Practices in a Japanese Company: A Case Study of Canon Co. Ltd. (Yoko Asakura)
  • BPM Practices in a Korean IT Service Company (Kyounghwan Cha, Seungchan Lee, Suyong Kim and Hyunjong Yoo)

• Action Research of BPM in Japanese Small and Medium-Sized Enterprises:

  • Methodology of Business Process Management for SMEs (Gunyung Lee)
  • Development of Event-Driven Business Process Management (ED-BPM) Tool "SCRUM" (Hiroyuki Matsumoto )

Readership: Professionals, students and researchers in the field of business and management.
Key Features:

• Discusses a conceptual framework which manages BPM using time drivers such as lead-time and velocity for measuring the performance of BPM
• Introduces the application examples of Japanese and Korean companies
• Proposes a BPM model suitable for SMEs